Delivery Policy
Nationwide Free Shipping
At Sunshine Comforts, we offer free nationwide shipping across the UK for all orders. We are committed to ensuring that your products arrive quickly and efficiently.
Processing Time:
- Orders are processed within 1-2 business days.
- You will receive a confirmation email once your order has been dispatched.
Shipping Carrier:
- We use Yodel for all deliveries.
Tracking Your Order:
- After your order has been shipped, you will receive an email with a tracking number from Yodel.
- You can use this tracking number to check the status of your delivery.
Delivery Time:
- Standard delivery usually takes 3-5 business days.
FAQ
- How can I track my order?
- Once your order has been dispatched, you will receive an email from Yodel with your tracking number. Use this tracking number to monitor your order's progress on the Yodel website.
- What should I do if I don’t receive my tracking email?
- Please check your spam or junk email folder. If you still cannot find it, contact our customer service team at hello@sunshinecomforts.co.uk, and we will assist you.
- Can I change my delivery address after placing an order?
- Please contact us as soon as possible if you need to change your delivery address. Once an order has been dispatched, we may not be able to alter the delivery address.
- What if my order arrives damaged?
- If your order arrives damaged, please contact our customer service team within 48 hours of receiving your delivery. We will arrange a replacement or a refund as necessary.
- Do you deliver to Northern Ireland, Scotland, or remote areas?
- Yes, we offer free shipping to all areas within the UK, including Northern Ireland, Scotland, and remote areas.
For further assistance, feel free to reach out to our customer support team at hello@sunshinecomforts.co.uk.
